Infrared Sauna Shipping
How does Celebration Saunas ship my sauna?
All Celebration Saunas are shipped FREE in the Continental USA with FREE Lift Gate service. Standard procedure is to ship your infrared sauna within 24 – 48 hours of receiving your order and payment authorization. All special delivery requirements will incur an additional fee.
Please respond to your Order Receipt email if you have any special shipping instructions:
· You may schedule your sauna to arrive any time after the standard 7-14 day delivery schedule.
Celebration Saunas uses state of the art packaging to ensure safe arrival of your sauna. Your sauna will arrive in 2-5 boxes shrinkwrapped, strapped and palletized to protect the sauna from freight damage.
- The Shipping Carrier will call you to schedule an appointment time Appointment times are often between the hours 8am-12:00pm or 12:00pm-6:00pm Monday thru Friday.
- Once your sauna is at your local terminal you have 3 business day to accept delivery. Each additional day will incur a $100/day storage fee.
- The delivery truck will be equipped with a lift gate and pallet jack to facilitate pallet removal for a curbside delivery.
- Your infrared sauna will ship within 1-2 business days of receiving your order and payment authorization.
Please respond to your Celebration Saunas Receipt Email if you have special shipping or delivery requirements.
Your Pallet will look like this:
Infrared Sauna packaging
- A signature will be required at delivery. Please inspect the cartons for ANY possible damage NOTATING the delivery receipt with any packaging damage or wear and tear prior to signing your delivery receipt.
- If your sauna does not arrive as shown in the above picture please inspect the cartons for damage and immediately call Celebration Saunas and write BROKEN PALLET on the delivery receipt.
- YOU MUST OPEN THE SAUNA BOXES AND REPORT ANY HIDDEN DAMAGE TO CELEBRATION SAUNAS WITH PICTURES WITHIN 48 HOURS OF RECEIPT OF YOUR SHIPMENT.
If you have any questions at all during the delivery or assembly process, please call Celebration Saunas. 1-855-728-6248